VexoTouch Web Solutions - Your Information Our Responsibility |
Privacy Policy
Last Updated: 19-08-2026
VexoTouch Web Solutions (“we,” “us,” “our,” or “VexoTouch”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], use our services, or otherwise interact with us. This policy applies to our clients and website visitors across Australia, the United Kingdom, India, and any other regions we serve.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.
1. Who We Are
VexoTouch Web Solutions provides SEO, Local SEO, AI Search Optimization, Digital Marketing, Website Development, and related creative digital services to businesses in Australia, the UK, India, and internationally.
Contact details:
- Business name: VexoTouch Web Solutions
- Email: admin@vexotouchwebsolution.com
- Address: G – 31, Block A, Noida Sector 3, Noida, Uttar Pradesh 201301
2. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
- Name, email address, phone number, business name
- Billing and payment details (processed securely via third-party payment processors)
- Messages sent through contact forms, live chat, or email
- Information provided when you request a quote, consultation, or sign up for our services/newsletter
b) Information Collected Automatically
- IP address, browser type, device information
- Pages visited, time spent on site, referring website
- Cookies and similar tracking technologies (see Section 6)
c) Information from Third Parties
- Data from analytics providers (e.g., Google Analytics)
- Data from advertising platforms (e.g., Google Ads, Meta/Facebook Ads) if you interact with our ads
- Publicly available business information (for SEO/marketing purposes)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Respond to inquiries, quote requests, and support tickets
- Deliver SEO, digital marketing, AI search optimization, and web development services
- Send marketing communications, newsletters, or promotional offers (with your consent, where required)
- Process payments and manage billing
- Improve our website, services, and customer experience
- Analyze website usage and trends
- Comply with legal obligations and protect against fraud or misuse
4. Legal Basis for Processing
If you are located in the United Kingdom or European Economic Area, we process your personal data under the UK GDPR / EU GDPR on the following legal bases:
- Consent – where you have given clear consent (e.g., newsletter sign-up)
- Contract – where processing is necessary to perform a contract with you
- Legitimate Interests – for business operations, marketing, and improving our services
- Legal Obligation – where required to comply with the law
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers – hosting providers, email marketing platforms, payment processors, analytics tools (e.g., Google Analytics, Google Search Console), CRM software
- Business partners – where necessary to deliver a service you’ve requested
- Legal authorities – where required by law, court order, or government regulation
- Business transfers – in connection with a merger, acquisition, or sale of assets
All third-party providers are required to handle your data securely and in accordance with applicable privacy laws.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use our website
- Improve site performance and user experience
- Support advertising and remarketing campaigns
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of our website.
We may use the following types of cookies:
- Essential cookies – required for the website to function
- Analytics cookies – e.g., Google Analytics, to understand site usage
- Marketing/advertising cookies – e.g., Google Ads, Meta Pixel, for retargeting
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, data is securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
As we operate across Australia, the UK, and India, your information may be transferred to and processed in countries outside your country of residence. Where this occurs, we take reasonable steps to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access – request a copy of the personal data we hold about you
- Right to correction – request correction of inaccurate or incomplete data
- Right to deletion – request deletion of your personal data, subject to legal exceptions
- Right to object/restrict processing – object to or restrict certain types of processing
- Right to data portability – request your data in a portable format
- Right to withdraw consent – withdraw consent at any time where processing is based on consent
- Right to lodge a complaint – with a relevant data protection authority (e.g., OAIC in Australia, ICO in the UK)
To exercise any of these rights, contact us at [insert contact email].
11. Region-Specific Information
Australia
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you have concerns about how we handle your data, you may contact the Office of the Australian Information Commissioner (OAIC).
United Kingdom
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. UK residents may lodge complaints with the Information Commissioner’s Office (ICO).
India
We comply with applicable provisions of the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDPA), including reasonable security practices for handling personal data.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.
14. Marketing Communications
If you have subscribed to our newsletter or marketing communications, you may opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly at admin@vexotouchwebsolution.com.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
VexoTouch Web Solutions Email: admin@vexotouchwebsolution.com
Address: G – 31, Block A, Noida Sector 3, Noida, Uttar Pradesh 201301